You have 7 days after delivery to confirm that your purchase matches the description and the terms agreed upon in your purchase contract. If it does not, we will work with you through the return and refund process outlined in your agreement.
Buyer inspection period
Confirm the asset matches the agreed description
If the agreed terms are not met
We're not a listing site. We actively represent you throughout the transaction — whether you're buying or selling — and stay with you until it closes.
A dedicated point of contact helps you through the purchase process, answers questions, and keeps you informed as the transaction moves forward.
Before an asset is offered to a buyer, we review its condition, available documentation, and known service history. Any required work is addressed before delivery when agreed as part of the transaction.
We arrange transportation from the seller or service location to the buyer. Transport costs are quoted separately based on the asset, destination, and delivery requirements.
Transportation is arranged with insured carriers so the asset is protected while it is in transit to the buyer.
Buyer funds are handled through the agreed transaction process and are not released to the seller until the applicable conditions of the purchase agreement have been satisfied.
You receive clear updates throughout the transaction, including documentation, transportation arrangements, delivery status, and any issues that require your attention.
Before you commit to a purchase, you should know what is included, what is not, and how the transaction will be handled.
Our process is designed to protect the buyer throughout the transaction, from the initial review of the asset through transportation and delivery.
Ask your EAG representative whether your asset qualifies. Coverage availability, terms, and scope vary by asset category and condition. This description is informational only and does not constitute a warranty, guarantee, or binding commitment of any kind.
Tell us what you are looking for and how we can help. Our team will review your request and contact you with the next steps.